Weight Loss FAQ

Common questions and answers about Zealthy's Weight Loss Program

Membership Overview

What is the Weight Loss Program at Zealthy?
How do I get started with the Zealthy Weight Loss Program?
How does Zealthy personalize my weight loss plan?
What kind of results can I expect with the Zealthy Weight Loss Program?
Who will be overseeing my care at Zealthy?
Why choose Zealthy for safe and effective weight loss?
What kind of support and communication can I expect from Zealthy?
Is the Zealthy program fully online?
Is there a mobile app?
Is my medical information private?

Weight Loss Medications

What medications does Zealthy prescribe?
Does Zealthy prescribe Zepbound, Wegovy, Ozempic, or Mounjaro?
Is Semaglutide the same as Wegovy and Ozempic?
Can I purchase multiple months of compound GLP-1?
If I order a compounded GLP-1 medication, how long will it take to arrive?
Can you ship my medication to my home?
If I order a 3-month supply of semaglutide or tirzepatide, will it arrive in one package?
Are GLP-1 medications safe?
Does my membership include medication costs?
Are there side effects to GLP-1 medications?
Will my provider ever deny my prescription?
Do I need to make changes to my diet?
When will I be charged for semaglutide or tirzepatide?
How are GLP-1 medications taken?

Insurance Coverage

What is a prior authorization?
Do you accept insurance?
Does Zealthy submit prior authorizations to insurance?
How long does it take to hear back about my prior authorization?
What if my insurance denies my prior authorization?
What if my insurance doesn’t cover my medication?
Do you accept government insurance?

Doctor + GLP-1 Membership Option

What is the Zealthy Weight Loss Doctor + GLP-1 Plan?
Do I have to pay for medication separately with the Weight Loss Doctor + GLP-1 plans?
What if I’m not eligible for compounded GLP-1 medication?
When will my medication be shipped after I complete sign-up?

Billing

Will my account be billed automatically?
How can I update my payment information?
Will my card be charged automatically after I update my payment method?
Do you accept HSA/FSA funds?
How do I cancel my account?
Where is my refund?
Is this a one-time plan?
Can I pause my membership?